Comments on: What Kind of Customer Are You? http://www.frankcbarnett.com/what-kind-of-customer-are-you/ On Being the Message - Thoughts on SEO, PPC and Marketing in General Wed, 04 Aug 2010 02:32:12 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Brett Duncan http://www.frankcbarnett.com/what-kind-of-customer-are-you/#comment-4 Brett Duncan Fri, 26 Feb 2010 23:07:53 +0000 http://www.frankcbarnett.com/?p=599#comment-4 I've often questioned the whole idea of "The customer's always right." That's not true. It's actually impossible to be true. If it were true, then me saying your service should be free should force you to give it to me free. I worked with a guy who was definitely that kind of customer. Bad customer experiences ALWAYS happened to him, and he never seemed to realize that the common part of every instance was HIM. bd @bdunc1 I’ve often questioned the whole idea of “The customer’s always right.” That’s not true. It’s actually impossible to be true. If it were true, then me saying your service should be free should force you to give it to me free.

I worked with a guy who was definitely that kind of customer. Bad customer experiences ALWAYS happened to him, and he never seemed to realize that the common part of every instance was HIM.

bd
@bdunc1

]]> By: Brett Duncan http://www.frankcbarnett.com/what-kind-of-customer-are-you/#comment-147 Brett Duncan Fri, 26 Feb 2010 23:07:00 +0000 http://www.frankcbarnett.com/?p=599#comment-147 I've often questioned the whole idea of "The customer's always right." That's not true. It's actually impossible to be true. If it were true, then me saying your service should be free should force you to give it to me free. I worked with a guy who was definitely that kind of customer. Bad customer experiences ALWAYS happened to him, and he never seemed to realize that the common part of every instance was HIM. bd @bdunc1 I’ve often questioned the whole idea of “The customer’s always right.” That’s not true. It’s actually impossible to be true. If it were true, then me saying your service should be free should force you to give it to me free.

I worked with a guy who was definitely that kind of customer. Bad customer experiences ALWAYS happened to him, and he never seemed to realize that the common part of every instance was HIM.

bd
@bdunc1

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